Every year we help over 30,000 people buy and sell currency. Here’s what some of them have to say about us:
'I have just emigrated with my family and saved 3,000 dollars on the transfer of the proceeds from our family home in the UK to the US. This was through using HiFX rather than my bank of 15 years.'
Steve Gray.
'After a slight hesitation about not using my bank, I would like to thank you very much for all your help. It’s all a far cry from trying to deal with my bank, who after a 5 minute game of musical phone numbers and an inquisition, finally put us through to the foreign exchange department. I’m then told by a person who’s on his lunch break from junior school, that I have 30 seconds to make up my mind on an exchange rate that will lose me money compared to yours!'
E.J. Richards.
'When, over a few glasses of wine I hear someone say ‘You can’t get the service any more’ I will always say ‘There’s one company that does what it says in the brochure and can be held up as an example of what service should be, that is HiFX. Thank you for restoring my faith in business.'
Gerry Barry.
'Throughout my dealings with HiFX I was very impressed with the quick response and attention to detail provided…which helped me save in excess of $5,000.'
Mark Thompson.
'I wish to thank your company most heartily for transferring my finances to Spain and for securing me an excellent rate of exchange. As a senior citizen, this is probably the most important move of my life and as a beginner in these financial affairs, your staff guided me, explaining the process step by step. I will not hesitate to recommend your company to friends who wish to make similar moves.'
Janet Ford.
'I would like to take this opportunity to thank you so much for the professional, efficient and ever helpful way in which you assisted me and my family in sending our British Pounds over to New Zealand.'
Gill Cottrill.
'I was treated with courtesy and professionalism, rare commodities in this day and age. I felt the need to write and commend your staff.'
Natalie Blackhouse.
'…a quick note to place on record my thanks and appreciation for your excellent service in organising the foreign currency exchange to enable my wife and I to buy a property in Spain. The whole process was painless, efficient……even pleasant! When we called, real people answer the phones – and when I did have a couple of headaches along the way your reassurances were better than aspirin! Well done, your service is excellent.'
Clinton
Rodgers.
'I was extremely impressed with the quality of the service and friendliness of your staff. I will not hesitate to pick up the phone in future, such is my confidence.'
Ben Smith.
'For service and efficiency, HiFX is one of the most impressive companies I have ever encountered.'
Susan Reader.
'It is always a worry when having to put your trust in total strangers with a large sum of money…..Thank you to all the staff at HiFX…from start to finish they have been helpful, polite, knowledgeable and straight talking. You were recommended by my sister-in-law. I also recommend HiFX.'
David Hoare.
'I just wanted to thank you so much for taking a lot of the stress out of the emigration process. HiFX have been so attentive, personable and professional.'
Jill & Dave Wright.
'Please pass on our thanks to the team for organising the most efficient and quick transfer of funds into our French bank account. In the past we have had bad experiences dealing with two high street banks. We would not hesitate to recommend your services to any of our friends who are thinking of transferring funds abroad.'
Charles Almeida & Patricia Harris.
'Your company provided excellent and professional service for my Sterling to Euro transaction. Your advice meant I got an extra €2,000!'
David Gist.
'In the past 12 months whilst buying a house in Spain, I have dealt with just about every type of organisation imaginable who have, between them, managed to put my blood pressure through the roof on numerous occasions….with one notable exception, HiFX. All or you deserve the utmost praise for your calm, courteous, efficiency and professionalism. From the outset we felt confident and secure.'
Nick & Abby Sumner.
'I will recommend HiFX to all and sundry without hesitation. So stand up and take a bow! You all deserve it as your customer service is second to none. I will raise a glass of red when I arrive!”
Nicola Summers.
'In the last few days, after two years work, my wife and I have realised our dream of buying a property in France and settling here permanently. We would like to take this opportunity to thank the staff at HiFX for your help, courtesy and professionalism, and to wish you all the well for the future.'
Laurence & Amy Nixon.
'As you are aware we have recently moved to Spain and have used your services twice to transfer money from Sterling to Euros. In an age where we seem to spend a lot of energy complaining, it is a delight to be able to say thanks for your help.'
Terry Wilkinson.
"One of my major gripes in the UK has been the decline in customer service, but I would say that your people have it spot on.”
Mark Clayton.