HiFX is committed to preserving the privacy of all its visitors to its websites. Please read our privacy policy to understand how we use the information that you provide to us.
By initiating a customer registration process or by placing an order on our site, you consent to the collection, use and transfer of your information under the terms of this policy and our Terms and Conditions of service.
The nature of our site means that when you visit or order a transaction on it, you will be asked to provide certain information such as your contact details and other pieces of relevant information. We may also collect information about your use of our site as well as other information you may provide to us when using our site.
The information you supply to us will enable us to provide you with the products and services you have requested and will also enable us to contact you where necessary.
In particular -we may at our discretion- use the information collated to contact you for your views on our business and to notify you about important changes to any of our web sites, products or services we provide. Furthermore, we might also use/share your information to let you know about other products and services which we offer which we believe are of interest to you. As stated in our Terms and Conditions of service, if you do not want to be contacted in the future, please let us know by sending an email to us at
DataProtection@hifx.co.uk
The information you provide to us will be held on our computers in the
UK
but may be accessed by or given to our staff or contractors working outside the
UK
or companies within our group some of whom are located outside
Europe
. Furthermore, if we enter into a joint venture, merge or we are sold to another entity your information may need to be disclosed to our new business partners/ owners as part of the transaction.
We will always take steps to ensure, as far as reasonably practicable, that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, disclose or distribute any of the information you provide to us without your consent.
It is important that you understand that we use Cookies. Cookies are harmless text files that web servers can store on your computer when you visit a website. They allow the server to recognise you when you revisit.
Additionally, cookies can be first or third party cookies. First party cookies are owned and created by the website you're viewing- in this case by HiFX. Third party cookies are owned and created by an independent company, usually a company providing a service to the website owners
We endeavour to take all reasonable steps to protect any information you supply to us including the use of encryption technology, but cannot guarantee the security of any information disclosed online. You accept the inherent security implications of being and transacting online and will not hold us responsible for any breach of security unless we have been negligent or in wilful default.
You can, at any time, request access to the information we hold about you by emailing us at the address set out below. You may ask us to make any necessary changes to ensure that such information is accurate. If you wish to do this, please contact us at the same email address. We are entitled by law to charge a fee to provide you with details of the information we hold about you.
Any phone calls made to us will be monitored and recorded for training and other lawful purposes.
Any changes to our privacy policy in the future will be posted on the site and, if appropriate, notified through e-mail announcements.
We welcome any comments, queries and requests relating to our use of your information. Such comments should be addressed to us at
_marketing@hifx.co.uk